Dispatch
All shipments in the UK are sent via Royal Mail or DPD.
We will post your shipment within 24 hours if you place the order during weekdays.
And the next following Monday, if you place the order during weekends.
All International deliveries will take 5-6- working days delivery subject to customs clearance, we will not be responsible for any delay in delivery.
Tracking Numbers
After we have completed dispatching the shipments, we will update your order with the tracking number, and you will automatically receive an email from us.
Free Postage
Large Letters and all orders over £20 placed over weekends and bank holidays will not be despatched until the next working day. You may receive a notification saying that your items have been shipped outside of these times, but this does not mean that has been collected by the courier, this is to indicate that your order is awaiting collection by the courier.
Upgraded delivery
At our discretion, we may upgrade the postage option for orders of significant value or heavy items, we will not charge you any extra postage fees for this.
Please note
We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 7 working days following despatch (UK orders) and 15 working days (non-UK orders) please contact us by quoting your order number in all correspondence.
Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.
If you require any further information regarding Dispatch & Deliveries, please e-mail Customer Service through our contact page.
Customs and Tax Duties
This is your part of the deal where you must pay accordingly to your country’s law and designated tax costs. We will do our best to help you, and if any requirements you can let us know what you would like us to do for your shipment.
Maximum Rate shipping via FedEx will cost you $20, available for the following country zones:
USA, Puerto Rico, Malta, Israel, UAE, Poland, Finland, Czech Republic, Liechtenstein, Portugal, Slovakia, Greece, Hungary, Andorra, Faro Islands, Greenland, Italy, Spain, Sweden, Norway, Luxembourg, Netherlands, France, Germany, Denmark, Belgium, Austria, Ireland, England, Monaco, India, Japan, Malaysia, Thailand, Philippines, Indonesia, Taiwan, Korea, Vietnam
Some other countries may be charged more due to distance and, where we have also subsidized the shipping cost are:
Saipan, Brunei Darussalam, New Caledonia, New Zealand, Papua New Guinea, Timor-Leste, Fiji, Guam, Cambodia, Cook Is., Laos, Marshall Islands, American Samoa Islands, Micronesia, Palau, Samoa, Saipan, French Polynesia, Tonga, Wallis Archipelago Futuna Islands, Vanuatu (starting fee $29)
British Virgin Is., Uruguay, Venezuela, Trinidad And Tobago, Sri Lanka, El Salvador, Peru, Bangladesh, Honduras, Costa Rica, Colombia, Dominican Rep., Panama, Pakistan, Argentina, Chile, Aruba I., Anguilla, Antigua and Barbuda, Barbados, Bahamas, Paraguay, Bermuda, Bolivia, Belize, Bonaire Island, Bhutan, Dominica, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Caimas, Is., Curacao I. (Netherlands), Maldives, Martinique, I., Virgin Is., Monterey Eleuthera, Nepal, Nicaragua, Nevis I., Saint-Bartremy Island, Saint Kitts, St., Saint Lucia, San Marco Island, Saint Vincent And Grenadines Island, Santa Yustati Marsden, Suriname, Turks, And Caicos Is., Tokelau, Jamaica (starting fee $43)
Gibraltar, Ukraine, Turkey, Tunisia, Slovenia, Saudi Arabia, Nigeria, South Africa, Morocco, Mauritius, Romania, Qatar, Ghana, Bahrain, Egypt, Jordan, Albania, Algeria, Afghanistan, Oman, Azerbaijan (CIS), Ethiopia, Estonia, Bulgaria, Benin, Iceland, Republic of Bosnia and Herzegovina, Botswana, Burkina-Faso, Burundi, Togo, Eritrea, Cape Verde Islands, Gambia, Congo, the Democratic Republic of the Congo, Georgia, Kazakhstan, Republic of Montenegro, Djibouti, Kyrgyzstan, Guinea, Gabon, Zimbabwe, Cameroon, Côte d ‘ Ivoire, Croatia, Kenya, Latvia, Lesotho, Lithuania, Liberia, Libya, Reunion, I. De La, Rwanda, Madagascar, Malawi, Mali, Macedonia, Mauritania, Moldova, Mozambique, Namibia, Niger, Republic of Serbia, Cyprus, Seychelles, Swaziland, Tanzania, Uganda, Uzbekistan, Syria, Armenia, Yemen-Arab States, Iraq, Zambia, Chad (starting fee of $41)
Mexico, Canada countries (Max capped shipping fee of $21)
Australia (Max capped shipping fee of $24)
Japan and Australia
All orders must be 0mg (no nicotine). Any purchases that include nicotine to these regions will be refused and refunded. Contact us for further info info@forbiddenjuice.co.
UK and Europe
For e-liquids, must be 0mg or Short-filled for all liquids that are bottled above 10ml for TPD requirements.
All purchases that include nicotine to these regions are required to be in 10ml bottles or less and have a max nic percentage of 2% or 20mg of nicotine. contact us for further info at uk@forbiddenjuice.co
Singapore
Shipping to Singapore is not allowed at all, we will refuse any orders from Singapore.
Indonesia
For all distribution opportunities in Indonesia, contact us for further info at indonesia@forbiddenjuice.co
OOZE ® is a registered trademark of Forbidden Juice Co. LLC. © Forbidden Juice Co. LLC. California, USA.
Products distributed in EU and UK are manufactured and assembled in UK. @ Forbidden Juice Co. LTD. Manchester, United Kingdom.
Forbidden Juice Co. (FJCo.) vape juices and all other electronic cigarettes products may be hazardous to health and contain nicotine which is addictive. FJCo. vape juices and all other electronic cigarettes products are not suitable for use by: persons under the age of 18; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using tobacco or nicotine products for medical reasons; or persons with an unstable heart condition, severe hypertension or diabetes. Keep FJCo. products out of reach of children.